Freshwater fishing licences have long been sold in paper format from outdoor shops. The BC Ministry of Environment, Fish & Wildlife decided it was time to make these licences more accessible. Karo was asked to develop a system that allowed fishing enthusiasts to buy their licences online.
Karo devised a user-friendly, simple system where a licence could be ordered, paid for and printed from the user’s personal computer. The system provides a digital copy of the licence to avoid having to repurchase a lost licence. Once the angler’s account is set up, licence renewals are quick and easy and the angler can also add family members under their account. As well, the angler’s personal info can be easily accessed by a ranger via a QR barcode that is generated electronically when the licence is issued. The long-term benefits for the client entail an ability to learn more about angler preferences (now that this information is gathered electronically) and an increased impact on fishing tourism in BC.
With the “soft launch” of the web site at the start of September 2007, and without much media coverage surrounding the system, the numbers were surprising–over 1,000 anglers registered and over $11,000 of purchases took place by the end of September. Most anglers appeared to be from outside BC. Many European purchases took place from as far away as Romania and Rome.